Service Availability

State Availability

DecorationPath offers furniture, delivery, and optional financing services subject to product, supplier, geographic, operational, and legal availability. Not every service is necessarily available in every state.

Furniture Shopping Subject to product and delivery availability
Financing Available only in approved jurisdictions
Final Confirmation Provided during application and checkout

Availability is confirmed for each customer and purchase.

A customer may be able to browse DecorationPath from any location, but product delivery, financing, payment features, and account services may depend on the customer’s state, delivery address, product selection, and applicable requirements.

01

Availability overview

DecorationPath is a furniture retailer with optional financing available for certain eligible purchases. The ability to access one DecorationPath service does not guarantee access to every other service.

Availability may depend on:

  • The customer’s residential state.
  • The requested delivery address.
  • The selected furniture or product category.
  • The supplier or fulfillment source.
  • Carrier and delivery-service coverage.
  • Financing-program availability.
  • Applicable state and federal requirements.
  • DecorationPath’s current operational capabilities.

The website may be viewable in a location where a particular product cannot be delivered or financing cannot currently be offered.

02

Furniture, delivery, and financing are separate

DecorationPath evaluates furniture availability, delivery availability, and financing availability separately.

Furniture

Product availability

A product must be available from the applicable supplier or fulfillment source.

Delivery

Service-area availability

The product must be deliverable to the customer’s requested address using an available carrier or delivery method.

Financing

Jurisdiction availability

Financing must be available for the customer’s state, purchase, and applicable program.

Customer

Individual eligibility

The customer must also satisfy the applicable application, approval, identity, and account requirements.

A product may be available for purchase with another payment method even when financing is unavailable. Financing approval also does not guarantee that a selected product remains available.

03

Furniture availability

Furniture availability may change because DecorationPath works with suppliers, manufacturers, warehouses, and fulfillment partners.

Product availability may depend on:

  • Current supplier inventory.
  • Product discontinuation or replacement.
  • Selected size, color, finish, or configuration.
  • Monthly product or financing limits.
  • Supplier processing capacity.
  • The requested delivery destination.
  • Freight, carrier, and warehouse restrictions.

A product appearing on the website is not guaranteed to remain available until the applicable order and supplier-confirmation steps have been completed.

DecorationPath may contact a customer when a selected product becomes unavailable, is delayed, or requires an approved substitution.

04

Shipping and delivery availability

Shipping or delivery availability may vary by state, ZIP code, address type, product size, carrier, supplier, and delivery service.

Delivery may be unavailable or subject to special conditions for:

  • Remote or limited-access areas.
  • Locations outside standard carrier service zones.
  • Islands, territories, or addresses requiring special freight.
  • Post office boxes.
  • Military or restricted-access locations.
  • Buildings with limited delivery access.
  • Products exceeding carrier size or weight limits.

Additional shipping, delivery, freight, handling, appointment, or access charges may apply when disclosed before purchase confirmation.

DecorationPath may be unable to complete an order when no reasonable delivery option is available for the selected product and destination.

05

Financing availability

DecorationPath financing is available only where the applicable financing program may lawfully and operationally be offered.

Financing availability may depend on:

  • The applicant’s state of residence.
  • The delivery or transaction location.
  • Applicable rate and fee limitations.
  • Required disclosures and agreement terms.
  • State registration, licensing, or other legal requirements.
  • The assigned financing program.
  • The product price and amount to be financed.
  • DecorationPath’s current state-availability settings.

A customer should not assume that financing is available merely because the website displays financing information or allows the customer to begin reviewing a product.

Do not submit inaccurate location information

Customers must provide their true residential and delivery addresses. Using another person’s address or an inaccurate state to obtain unavailable financing may result in application cancellation, order cancellation, or account review.

06

Residential and delivery addresses

DecorationPath may use both the customer’s residential address and requested delivery address to determine availability.

These addresses may affect:

  • Identity verification.
  • Applicable state disclosures.
  • Financing-program eligibility.
  • Tax calculations.
  • Shipping and delivery options.
  • Supplier or carrier coverage.
  • Fraud-prevention review.
  • Applicable contract terms.

DecorationPath may request clarification or documentation when residential, billing, identity, and delivery information are inconsistent.

Delivery to an address in another state does not automatically change the state law or account terms applicable to the financing relationship.

07

How availability is confirmed

Availability may be checked at several stages of the customer journey.

1

Product review

The product page may identify whether financing or delivery appears available for the selected item.

2

Application entry

The customer’s residential address may be used to determine whether the financing application can continue.

3

Application review

Applicable state rules, disclosures, rates, and financing terms may be validated before a decision is issued.

4

Terms presentation

Approved customers receive the disclosures and agreement applicable to the approved account and jurisdiction.

5

Checkout and delivery

The final delivery address and product-fulfillment options are confirmed before the order proceeds.

DecorationPath may stop or revise a transaction when an availability issue is discovered before completion.

08

Changes in state or service availability

DecorationPath may expand, restrict, suspend, or discontinue product delivery or financing availability in a state as operational, supplier, carrier, legal, or program requirements change.

Availability may change because of:

  • Changes in applicable law or regulatory requirements.
  • Changes to state rate or fee limitations.
  • Supplier or carrier service changes.
  • Changes to financing programs.
  • Required registrations, approvals, or disclosures.
  • Fraud, security, risk, or operational concerns.
  • Temporary technical or servicing limitations.

Updating this webpage does not retroactively change an accepted financing agreement or completed purchase.

Existing accounts remain subject to their applicable agreements, notices, law, and servicing requirements.

09

Moving or changing your address

Customers should promptly update DecorationPath when their residential, mailing, billing, or delivery address changes.

An address change may affect:

  • Future product-delivery availability.
  • Tax and shipping calculations.
  • Required account communications.
  • Identity and fraud-prevention review.
  • Eligibility for future financed purchases.
  • Applicable account-servicing procedures.

Moving to another state does not automatically cancel or replace an existing financing agreement.

A customer may be unable to make a new financed purchase after moving to a state where the applicable financing program is not available, even though an existing account continues to be serviced.

10

Existing financing accounts

An existing financing account remains governed by the agreement and disclosures accepted when the account was opened, together with any lawful subsequent notices or modifications.

A change in current state availability does not automatically:

  • Erase an outstanding balance.
  • Cancel a payment obligation.
  • Change the applicable APR.
  • Change the minimum-payment calculation.
  • Release a customer from an accepted agreement.
  • Authorize new purchases in an unavailable state.

DecorationPath will continue servicing existing accounts as required by the applicable agreement and law.

Future credit availability, credit-line increases, and additional purchases may remain subject to current state and program availability.

11

Product, supplier, and carrier restrictions

Even in a state generally served by DecorationPath, an individual product may be unavailable because of supplier or carrier restrictions.

Restrictions may apply to:

  • Oversized or unusually heavy furniture.
  • Products requiring specialized freight.
  • Products restricted to certain delivery zones.
  • Items unavailable from the assigned supplier.
  • Items with state-specific material or labeling restrictions.
  • Products subject to manufacturer distribution limits.
  • Products that cannot be reasonably delivered to the address.

DecorationPath may offer an alternative product, delivery method, revised timeframe, or cancellation when the selected item cannot be fulfilled.

12

No advance guarantee of availability

General website content is not a guarantee that a product, delivery method, financing program, APR, fee structure, or account feature is available to a particular customer.

Final availability depends on the verified facts of the individual application and transaction.

Availability Confirmation

Your transaction-specific information controls.

The address information, product details, approval terms, disclosures, financing agreement, payment information, and order confirmation presented for your transaction determine what is available to you.

When there is a difference between this general webpage and your transaction-specific documents, the applicable individual documents and legal requirements will govern.

13

Questions and assistance

Contact DecorationPath if you need help determining whether a product can be delivered to your location or whether financing is currently available for your state.

Please provide:

  • Your state and ZIP code.
  • The product you are considering.
  • The intended delivery location.
  • Whether your question concerns delivery, financing, or both.
  • An existing application or order reference, when applicable.

Do not send a Social Security number, account password, complete payment-card number, or complete bank account number through ordinary email.

Customer care may confirm general availability but cannot guarantee financing approval, product inventory, supplier confirmation, or final delivery until the applicable process has been completed.

Availability Assistance

Confirm what is available where you live.

DecorationPath customer care can help review product delivery, supplier coverage, and general financing availability before you proceed.

DecorationPath Customer Care

Submit a request through our Contact & Complaints page .

Review financing information on the Financing Overview page.

Review an existing application or order through the Customer Hub.

DecorationPath Customer Assistant Automated help with Customer Care available

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