Email Customer Care
Send general questions, product questions, application questions, or account-related inquiries.
info@smfurnitureinc.comDecorationPath Customer Care
Have a question about a product, financing application, order, payment, or your customer account? Send us a message or contact our Customer Care team.
Send Us a Message
Select the topic that best describes your request. Your message will be routed to the appropriate DecorationPath team for review.
For secure account-specific messages, use the Customer Hub when possible.
Complete the form below and provide enough information for our team to understand your request. Do not include your full Social Security number, banking credentials, card information, or passwords.
Find the Right Place
Review your application status, decision, requested documents, and next required step.
Open Customer HubUpload requested documents securely through the Documents area of your Customer Hub.
Go to DocumentsReview your order status and available order information through your account.
View OrdersExisting financing customers can review payment options, balances, and statements through the Customer Hub.
View AccountWhat Happens Next
After submission, you should receive confirmation that your message was received. Account-specific or sensitive matters may require identity verification before information can be discussed.
A confirmation message will be displayed and may also be sent to your email address.
Existing customers may receive follow-up through the secure Customer Hub when the request relates to an application or account.
DecorationPath may require identity verification before discussing protected application, payment, or financing-account details.
Send a message, call Customer Care at 888-526-1986, or sign in to your Customer Hub for secure account assistance.
Welcome to DecorationPath! I'm your virtual Customer Assistant. I can help answer questions about our furniture, ordering, delivery, financing information, payments, and more. If you need personal assistance, you can connect with our Customer Care team at any time.